Effective Date: 12.02.2025
At Reviewal, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect data in connection with our app.
1. Data Collection
Reviewal collects and processes data from Amazon reviews to provide AI-powered product comparisons and review summaries. We do not collect data directly from merchants’ stores or customer accounts.
Review Data: We collect customer reviews from Amazon for products that are selected by the merchant. This data includes customer feedback, ratings, and product reviews.
Data Minimization: We only process the minimum amount of data necessary for providing the app’s core functionalities, which includes analyzing reviews and generating insights.
2. Data Use
Reviewal uses the data to enhance the shopping experience:
AI-Powered Review Analysis: We analyze Amazon product reviews to create summaries and insights for product comparisons, helping merchants provide valuable information to their customers.
Product Comparison: Merchants can offer their customers a clearer view of product feedback by comparing Amazon reviews for similar products.
3. Data Security
We take strong measures to protect the security of your data:
Encryption: All data is encrypted during storage and transmission to ensure privacy and integrity.
Access Control: We limit access to data to authorized personnel only, based on the need-to-know principle.
4. Data Retention
Reviewal retains review data only for as long as necessary to fulfill the purpose for which it was collected. Once the data is no longer needed for operational purposes, it is deleted or anonymized.
5. Data Sharing
We do not share or sell customer data. Reviewal does not collect or process personally identifiable information, and any data provided is strictly related to Amazon product reviews.
6. Customer Rights
Data Access: Merchants can request access to the data we process on their behalf.
Data Correction: If any data we process is inaccurate, merchants can request corrections.
Data Deletion: Merchants may request the deletion of data that is no longer needed or if they wish to stop using Reviewal.
7. Compliance
Reviewal complies with all applicable data protection and privacy laws, including GDPR where relevant. We are committed to assisting merchants with their compliance efforts.
8. Changes to the Privacy Policy
Reviewal reserves the right to update this Privacy Policy. Any material changes will be communicated by posting the updated policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us at: support.reviewal@stdevmail.com